What is the location of the hotel?
Mythos Palace Resort & Spa is located between Rethymnon and Chania, just outside the village of Kournas, according to contract specifications. The hotel is situated directly on the beach, overlooking the Sea of Crete, and at a distance of:
4 km from the fishing village of Georgioupolis
100 km from the port of Heraklion
45 km from the old town of Chania
20 km from the old town of Rethymnon
How far is the hotel from the airport?
Mythos Palace Resort & Spa is located 50 km from Chania Airport and 100 km from Heraklion Airport.
How do I contact the hotel directly?
You can contact the hotel directly by phone at + 0030 28250 61713, 61791, by email at reservations@mythos-palace.gr, or through the
contact form* on our website.
What time is check-in and check-out?
Check-in is typically from 3:00 PM onwards, and check-out is by 11:00 AM
Is late check-out available?
Yes, late check-out is available upon request, subject to availability and an extra charge. Please contact our reception desk upon arrival.
How many days do I have to cancel my reservation?
Cancellation policies vary depending on the selected rate and booking conditions. For detailed information regarding your reservation, please refer to your booking confirmation or contact us directly at reservations@mythos-palace.gr.
How can I request a special room arrangement (e.g., honeymoon, birthday celebration, accessible room)?
Please contact our Guest Relations department directly or send us an email at reservations@mythos-palace.gr to request any special arrangements.
We will do our best to accommodate your needs, subject to availability.
Do you offer Honeymoon packages?
Yes. We offer three honeymoon packages:
HONEYMOON PACKAGE No 1 (for free)
To enjoy this free offer, inform the hotel up to 14 days before your arrival and present a copy of your wedding certificate (dated within the last 4 months) at the Front Desk. This offer applies for minimum 2 night stay in any accommodation.
HONEYMOON PACKAGE No 2 (with an additional cost)
HONEYMOON PACKAGE No 3 (with an additional cost)
For further information or assistance regarding our honeymoon packages, please feel free to contact us at reservations@mythos-palace.gr.
Do you offer transfer services?
Yes, we provide transfer services to and from Chania and Heraklion airports to our resort at an additional charge.
Free transfer for direct bookings:
Guests who book directly through our official website can benefit from complimentary transfer services under special conditions:
For further information or assistance, please contact us at reservations@mythos-palace.gr.
*Special conditions apply.
Is parking available at the hotel?
Yes, we offer on-site parking free of charge for all hotel guests.
Pre-reservation is not needed.
Do you offer free Wi-Fi?
Yes, complimentary Wi-Fi is available throughout the hotel, including guest rooms and common areas.
Can I store my luggage at the hotel?
Yes, we offer complimentary luggage storage for guests before check-in and after check-out.
Do you have a fitness corner?
Yes, our hotel features a fitness corner with equipment available free of charge for any guests wishing to exercise.
What activities are offered at the hotel?
Adult guests can enjoy, several outdoor and indoor activities during their stay. These include: a paddle court (equipment available upon request), a standard-equipped fitness corner, Saouna, Hammam, daily animation activities’ program (aqua gym, yoga, boccia, darts, hiking etc) and occasional environmental activities within the framework of environmental international certifications of Green Key & Blue Flag.
In the evening enjoy a 14-days varied entertainment program at the main bar stage.
With additional charges a variety of spa treatments are provided at the Wellness Center of the hotel. Several activities such as scuba diving, water sports, horse riding, jeep safari, excursions and sailing cruises remain at your disposal from external partners.
Can I request a baby cot in my room?
Yes, baby cots are available upon request free of charge. Please request these when making your reservation to ensure availability.
What baby facilities does your hotel provide?
For our youngest guests, we provide a range of amenities, including a baby cot, baby bath, baby step, bottle sterilizer, baby phone and baby toilet. Additionally, our rooms are equipped with children's toiletries, such as shampoo, soap, and shower gel.
Do you provide baby food or facilities for preparing baby meals?
Yes, we can prepare baby food upon request. Our front desk team will connect you with our Maître and Chef for assistance. We also provide a kettle, bottle warmer, and bottle sterilizer upon request.
Does the hotel offer babysitting services?
Yes, babysitting services are available upon request at an additional cost.
Is there a kids' club at the hotel, and what are the age requirements?
Mythos Palace Resort & Spa offers a variety of activities for children (ages 4- 12 years old). Aside from the organized children’s programs, there is a children’s pool, playground and Mini- Club at the beach.
